Privacy Policy

At Beauty & Laser Bar, we are committed to protecting your privacy and ensuring that your personal information is collected and used responsibly and in accordance with applicable laws, including the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following personal information:

  • Full name

  • Contact details (such as phone number)

  • Delivery and billing address

  • Payment information (processed securely via third-party providers)

  • Order history and transaction details

We may also collect non-personal information such as browser type, device information, and site usage data to improve our website experience.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Communicate with you regarding your order or enquiries

  • Provide customer support

  • Improve our products, services, and website

  • Comply with legal and regulatory requirements

3. Payment Information

Payments made on our website are processed securely through PayFast.

Beauty & Laser Bar does not store or have access to your full payment details. Payment information is handled directly by PayFast in accordance with their security standards and privacy practices.

4. Sharing of Information

We only share your personal information with trusted third parties where necessary, including:

  • Payment service providers

  • Courier companies for delivery purposes

  • Service providers that assist in operating our website

These parties are required to protect your information and use it only for the purposes for which it was shared.

5. Cookies

Our website uses cookies to enhance your browsing experience and improve website functionality.

Cookies help us understand how visitors use our website so we can improve performance and user experience. You may disable cookies in your browser settings, however this may affect certain features of the website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Object to the processing of your personal information, subject to legal requirements

Requests relating to personal information can be made via the Contact Us page on our website.

8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites and encourage you to review their privacy policies.

10. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

11. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please refer to the Contact Us section on our website.